Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you, or a third party other than the carrier and indicated by you, take physical possession of the goods. For print files (digital content) it is fourteen days from the day the contract is concluded.

To exercise the right of withdrawal, you must inform us (Newmatik GmbH, Am Markt 1, 55619 Hennweiler, Germany, phone +49 6752 16998-0, email service@newmatik.com) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to Newmatik GmbH, Am Markt 1, 55619 Hennweiler, Germany, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

When the right of withdrawal ends for print files

For a contract on digital content not supplied on a tangible medium, the right of withdrawal ends once we have begun performance after you have expressly agreed that we begin before the withdrawal period expires, have confirmed that you know you lose your right of withdrawal by agreeing, and we have provided you with a confirmation.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Newmatik GmbH, Am Markt 1, 55619 Hennweiler, Germany, email service@newmatik.com:

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*) – Ordered on (*)/received on (*) – Name of consumer(s) – Address of consumer(s) – Signature of consumer(s) (only if this form is notified on paper) – Date

(*) Delete as appropriate.